Farscape Global Consulting LLP ("Farscape," "we," "us," or "our"), a limited liability partnership registered under the Limited Liability Partnership Act, 2008 (LLPIN: ACS-1098), with its registered office at Unit No. KF-1, Haware Centurion, Plot No. 88 to 91, Sector-19A, Darave, Thane, Maharashtra, India — 400706, is committed to protecting the privacy of individuals who visit our website farscape.io ("Website") and use our consulting services.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal data in compliance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023, and the General Data Protection Regulation (EU) 2016/679 where applicable.

1. Information We Collect

We collect the following categories of personal data:

1.1 Information You Provide Directly

When you submit a form on our Website, schedule a consultation, or engage our services, you may provide:

• Full name
• Email address
• Phone number
• Company name
• Annual revenue range
• Service interest or area of enquiry
• LinkedIn profile URL (Expert Network applicants)
• Domain expertise and professional experience (Expert Network applicants)
• Free-text messages or enquiry details

1.2 Information Collected Automatically

When you visit our Website, the following data is collected automatically through cookies and similar technologies:

• IP address (anonymised for analytics)
• Browser type and version
• Device type and operating system
• Pages visited, time spent, and navigation path
• Referring URL
• Scroll depth and click interactions
• Session recordings (mouse movements, clicks, scroll behaviour)

1.3 Information from Third-Party Services

We use the following third-party services that may collect data on our Website:

• Google Analytics 4 — website usage analytics
• Meta Pixel — advertising conversion tracking
• Microsoft Clarity — session recordings and heatmaps
• TidyCal — appointment scheduling
• Cloudflare — content delivery and security

For details on the specific cookies set by these services, please refer to our Cookie Policy.

2. How We Use Your Information

We use your personal data for the following purposes:

• To respond to your enquiries and provide consulting services
• To schedule and conduct diagnostic consultations
• To process Expert Network applications
• To send you notifications about our book launch (only if you have opted in)
• To deliver transactional emails related to your form submissions
• To analyse website traffic and improve our Website
• To measure the effectiveness of our advertising campaigns
• To detect and prevent security threats
• To comply with legal obligations

We do not use your personal data for automated decision-making or profiling.

3. Legal Basis for Processing

3.1 Under Indian Law

We process your personal data based on your consent, which you provide when submitting forms on our Website. Under the SPDI Rules 2011 (currently in force) and the DPDPA 2023 (phased implementation), consent must be free, specific, informed, and unambiguous. You may withdraw consent at any time by contacting us at [email protected].

3.2 Under GDPR (for EU/EEA visitors)

Where the GDPR applies, we process your data based on:

• Consent (Article 6(1)(a)) — for form submissions, marketing cookies, and analytics
• Legitimate Interests (Article 6(1)(f)) — for website security, fraud prevention, and service improvement
• Contractual Necessity (Article 6(1)(b)) — for processing data necessary to deliver consulting services

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share your data with:

• Service Providers: Third-party processors who assist in delivering our services (email delivery via Brevo/CyberSMTP, hosting via Hetzner, analytics via Google, advertising via Meta). These processors operate under data processing agreements.
• Expert Network Consultants: If you engage our consulting services, limited project-related information may be shared with the assigned consultant under a confidentiality agreement governed by Farscape.
• Legal Requirements: We may disclose data to government agencies if required by law, court order, or a written request from an authorised government agency stating the purpose (as required under SPDI Rule 6).

5. Data Retention

We retain your personal data for 24 months from the date of collection, unless:

• A consulting engagement contract specifies a different retention period
• We are legally required to retain data for a longer duration
• You request earlier deletion of your data

After the retention period, your data is securely deleted from our systems and third-party processors.

6. Data Security

We implement reasonable security practices and procedures as required under Section 43A of the IT Act and Rule 8 of the SPDI Rules. These include:

• SSL/TLS encryption (Cloudflare Full Strict mode) for all data in transit
• Server-level firewalls (Wordfence) and access controls
• Secure hosting infrastructure (Hetzner, CyberPanel)
• Restricted administrative access to data systems
• Regular security monitoring and vulnerability scanning

7. Your Rights

7.1 Under Indian Law (DPDPA 2023)

As a Data Principal, you have the right to:

• Access a summary of your personal data and processing activities
• Request correction of inaccurate or incomplete data
• Request erasure of your data (subject to legal retention requirements)
• Withdraw consent for data processing
• Nominate another individual to exercise your rights in the event of your death or incapacity
• File a complaint with the Data Protection Board of India

7.2 Under GDPR (EU/EEA visitors)

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure ("right to be forgotten")
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent
• Lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Cookies

Our Website uses cookies and similar tracking technologies. For comprehensive information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy.

9. Third-Party Links

Our Website may contain links to external websites (e.g., LinkedIn, TidyCal). We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

10. Children's Privacy

Our Website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a minor, please contact us immediately at [email protected].

11. International Data Transfers

Some of our third-party service providers (Google, Meta, Microsoft, Cloudflare) may process data outside India. Under the DPDPA 2023, cross-border transfers are permitted unless the Central Government specifically restricts transfer to a particular country. Under the GDPR, transfers to countries outside the EU/EEA are governed by Standard Contractual Clauses or adequacy decisions where applicable.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically. Continued use of our Website after changes constitutes acceptance of the updated policy.

13. Grievance Officer

In accordance with Rule 5(9) of the SPDI Rules 2011 and Section 8(10) of the DPDPA 2023, the following person is designated as the Grievance Officer:

Name: Satyarth Priyedarshi
Email: [email protected]
Address: Unit No. KF-1, Haware Centurion, Plot No. 88 to 91, Sector-19A, Darave, Thane, Maharashtra, India — 400706

Grievances will be addressed within 30 days of receipt.

14. Contact Us

For any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Farscape Global Consulting LLP
Unit No. KF-1, Haware Centurion, Plot No. 88 to 91, Sector-19A, Darave, Thane, Maharashtra, India — 400706
Email: [email protected]
Phone: +91-9898373585